Dịch vụ bảo hành SNTC-24X7X4OS Catalyst 9200 24-port data only, Network

Devices covered

Applies to Cisco Catalyst 9200 Series switches.

Warranty duration

As long as the original customer owns the product.

End-of-life policy

In the event of discontinuance of product manufacture, Cisco warranty support is limited to 5 years from the announcement of discontinuance.

Hardware replacement

Cisco or its service center will use commercially reasonable efforts to ship a replacement for NBD delivery, where available. Otherwise, a replacement will be shipped within 10 working days after receipt of the Return Materials Authorization (RMA) request. Actual delivery times might vary depending on customer location.

Effective date

Hardware warranty commences from the date of shipment to customer (and in case of resale by a Cisco reseller, not more than 90 days after original shipment by Cisco).

TAC support

Cisco will provide during business hours, 8 hours per day, 5 days per week, basic configuration, diagnosis, and troubleshooting of device-level problems for up to a 90-day period from the date of shipment of the originally purchased Cisco Catalyst 9200 Series product. This support does not include solution or network-level support beyond the specific device under consideration.

Cisco.com access

Warranty allows guest access only to Cisco.com.