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Dịch vụ bảo hành Cisco 5Y SNTC 8X5XNBD Catalyst 2960L 48 po

Dịch vụ bảo hành Cisco 5Y SNTC 8X5XNBD Catalyst 2960L 48 po

P/N: CON-5SNT-WSC298LS
Thông tin chung:

Cisco 5Y SNTC 8X5XNBD Catalyst 2960L 48 po


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Warranty

Cisco Catalyst 2960-L Switches come with an Enhanced Limited Lifetime Warranty (E-LLW). The E-LLW provides the same terms as the Cisco standard limited lifetime warranty but adds next-business-day delivery of replacement hardware, where available, and 90 days of 8x5 Cisco Technical Assistance Center (TAC) support. Your formal warranty statement, including the warranty applicable to Cisco software, appears in the Cisco information packet that accompanies your Cisco product. We encourage you to review carefully the warranty statement shipped with your specific product before use.

Cisco reserves the right to refund the purchase price as its exclusive warranty remedy. For more information about warranty terms, visit https://www.cisco.com/go/warranty and see Table 3. Warranty terms.

Cisco enhanced limited lifetime hardware warranty

Device covered

Applies to all Cisco Catalyst 2960-L Series Switches and 2960-L Smart Managed Switches.

Warranty duration

As long as the original end user continues to own or use the product.

End-of-life policy

In the event of discontinuance of product manufacture, Cisco warranty support is limited to 5 years from the announcement of discontinuance.

Hardware replacement

Cisco or its service center will use commercially reasonable efforts to ship a Cisco Catalyst 2960-L replacement part for next-business-day delivery, where available. Otherwise, a replacement will be shipped within 10 working days after the receipt of the RMA request. Actual delivery times might vary depending on customer location.

Effective date

Hardware warranty commences from the date of shipment to customer (and in case of resale by a Cisco reseller, not more than 90 days after original shipment by Cisco).

TAC support

Cisco will provide during customer's local business hours, 8 hours per day, 5 days per week basic configuration, diagnosis, and troubleshooting of device-level problems for up to 90 days from the date of shipment of the originally purchased Cisco Catalyst 2960-L product. This support does not include solution or network-level support beyond the specific device under consideration.

Cisco.com access

Warranty allows guest access only to Cisco.com.

Specifications

Product specifications (Table 2) apply to both PoE and non-PoE models.

Table 2. Specifications

*Routes, ACEs, and multicast group scale listed below are available starting with Cisco IOS Software Release 15.2(6)E. See the release notes for more information.

 

8 port

16 port

24 port (1/10G uplinks)

48 port (1/10G uplinks)

Console ports

RJ45 Ethernet

1

1

1

1

USB mini-B

1

1

1

1

USB-A port for storage and Bluetooth console

1

1

1

1

Memory and processor

CPU

ARMv7 800 MHz

ARMv7 800 MHz

ARMv7 800 MHz

ARMv7 800 MHz

DRAM

512 MB

512 MB

512 MB

512 MB

Flash memory

256 MB

256 MB

256 MB

256 MB

Performance

Forwarding bandwidth

10 Gbps

18 Gbps

1G: 28 Gbps

10G: 64 Gbps

1G: 52 Gbps

10G: 88Gpbs

Switching bandwidth

20 Gbps

36 Gbps

1G: 56 Gbps

10G: 128 Gbps

1G: 104 Gbps

10G: 176 Gbps

Unicast MAC addresses

16000

16000

16000

16000

IPv4 unicast direct routes

512

512

512

512

IPv4 unicast indirect routes

256

256

256

256

IPv6 unicast direct routes

414

414

414

414

IPv6 unicast indirect routes

128

128

128

128

IPv4 multicast routes and IGMP groups

1024

1024

1024

1024

IPv6 multicast groups

1024

1024

1024

1024

IPv4/MAC security ACEs

384

384

384

384

IPv6 security ACEs

256

256

256

256

Maximum active VLANs

256

256

256

256

VLAN IDs available

4094

4094

4094

4094

Maximum STP instances

64

64

64

64

Maximum SPAN sessions

4

4

4

4

Jumbo Ethernet frame

10,240 bytes

10,240 bytes

10,240 bytes

10,240 bytes

MTBF in hours (data)

2,448,133

2,416,689

2,412,947

1,370,769

MTBF in hours (PoE)

315,044

313,496

909,838

437,970

Environment

Operating temperature

Up to 5,000 ft (1500 m)

23ºF to 113ºF
(–5ºC to 45ºC)

23ºF to 113ºF
(–5ºC to 45ºC)

23ºF to 113ºF
(–5ºC to 45ºC)

23ºF to 113ºF
(–5ºC to 45ºC)

WS-C2960L-16PS-LL has maximum operating temperature of 40°C (up to 5,000 ft) and 35°C (up to 10,000 ft).

Up to 10,000 ft (3000 m)

23ºF to 104ºF
(–5ºC to 40ºC)

23ºF to 104ºF
(–5ºC to 40ºC)

23ºF to 104ºF
(–5ºC to 40ºC)

23ºF to 104ºF
(–5ºC to 40ºC)

Operating altitude

10,000 ft (3000 m)

10,000 ft (3000 m)

10,000 ft (3000 m)

10,000 ft (3000 m)

Operating relative humidity

5% to 90% at 40ºC

5% to 90% at 40ºC

5% to 90% at 40ºC

5% to 90% at 40ºC

Storage temperature

–13º to 158ºF
(–25º to 70ºC)

–13º to 158ºF
(–25º to 70ºC)

–13º to 158ºF
(–25º to 70ºC)

–13º to 158ºF
(–25º to 70ºC)

Storage altitude

15,000 ft (4500 m)

15,000 ft (4500 m)

15,000 ft (4500 m)

15,000 ft (4500 m)

Storage relative humidity

5% to 95% at 65ºC

5% to 95% at 65ºC

5% to 95% at 65ºC

5% to 95% at 65ºC

Storage altitude

Note: Minimum ambient temperature for cold start is 0°C (32°F).

Electrical

Data

PoE

Data

PoE

Data

PoE

Data

PoE

Voltage (auto ranging)

110 to 220V AC in

110 to 220V AC in

110 to 220V AC in

110 to 220V AC in

110 to 220V AC in

110 to 220V AC in

110 to 220V AC in

110 to 220V AC in

Frequency

50 to 60 Hz

50 to 60 Hz

50 to 60 Hz

50 to 60 Hz

50 to 60 Hz

50 to 60 Hz

50 to 60 Hz

50 to 60 Hz

Current

0.13A to 0.22A

0.22A to 0.27A

0.16A to 0.26A

0.24A to 0.28A

0.20A to 0.33A

0.21A to 0.26A

0.29A to 0.48A

0.37A to 0.64A

Power rating
(maximum consumption)

0.04 kVA

0.11 kVA

0.05 kVA

0.19 kVA

0.06 kVA

0.24 kVA

0.09 kVA

0.48 kVA

Power consumption (watts)

0% traffic

13.0

19.9

14.9

21.9

1G: 16.5

1G: 17.52

1G: 24.36

1G: 27.24

10G: 17.04

10G: 16.68

10G: 25.8

10G: 27

10% traffic

14.8

22.0

19.3

27.1

1G: 23.04

1G: 24

1G: 33

1G: 39.24

10G: 22.92

10G: 23.16

10G: 38.04

10G: 39.12

100% traffic

14.9

22.0

19.3

27.1

1G: 23.64

1G: 24

1G: 33.6

1G: 40.32

10G: 23.64

10G: 23.76

10G: 39.36

10G: 40.56

Weighted average

14.2

21.3

17.8

25.4

1G: 21.06

1G: 21.84

1G: 30.32

1G: 35.6

10G: 21.2

10G: 21.2

10G: 34.4

10G: 35.56

 

Note: The wattage rating on the power supply does not represent actual power draw. It indicates the maximum power draw possible by the power supply. This rating can be used for facility capacity planning. For PoE switches, cooling requirements are smaller than total power draw because a significant portion of the load is dissipated in the endpoints.

Acoustic noise (48-port PoE only)

Sound pressure

LpA (typical)

35 dB

LpAD (maximum)

39 dB

Sound power

LwA (typical)

4.8 B

LwAD (maximum)

5.2 B

Note: Bystander positions operating mode at 77°F (25°C) ambient.

Safety and compliance

Safety

UL 60950-1 Second Edition, CAN/CSA-C22.2 No. 60950-1 Second Edition, EN 60950-1 Second Edition, IEC 60950-1 Second Edition, AS/NZS 60950-1

EMC: emissions

47CFR Part 15 (CFR 47) Class A, AS/NZS CISPR22 Class A, CISPR22 Class A, EN55022 Class A, ICES003 Class A, VCCI Class A, EN61000-3-2, EN61000-3-3, KN22 Class A, CNS13438 Class A

EMC: immunity

EN55024 (including EN 61000-4-5), CISPR24, EN300386, KN24

Environmental

Reduction of Hazardous Substances (RoHS) including Directive 2011/65/EU

Telco

Common Language Equipment Identifier (CLEI) code

U.S. government certifications

USGv6 and IPv6 Ready Logo

Connectors and interfaces

Ethernet interfaces

10BASE-T ports: RJ-45 connectors, 2-pair Category 3, 4, or 5 Unshielded Twisted Pair (UTP) cabling

100BASE-TX ports: RJ-45 connectors, 2-pair Category 5 UTP cabling

1000BASE-T ports: RJ-45 connectors, 4-pair Category 5 UTP cabling

1000BASE-T SFP-based ports: RJ-45 connectors, 4-pair Category 5 UTP cabling

Indicator LEDs

Per-port status: link integrity, disabled, activity, speed, and full duplex

System status: system, PoE, and link speed

Console cables

CAB-CONSOLE-RJ45 Console cable 6 ft. with RJ-45

CAB-CONSOLE-USB Console cable 6 ft. with USB Type A and mini-B connectors

Power

Use the supplied AC power cord to connect the AC power connector to an AC power outlet

Management

 

BRIDGE-MIB

CISCO-CABLE-DIAG-MIB

CISCO-CDP-MIB

CISCO-CLUSTER-MIB

CISCO-CONFIG-COPY-MIB

CISCO-CONFIG-MAN-MIB

CISCO-DHCP-SNOOPING-MIB

CISCO-ENTITY-VENDORTYPE-OID-MIB

CISCO-ENVMON-MIB

CISCO-ERR-DISABLE-MIB

CISCO-FLASH-MIB

CISCO-FTP-CLIENT-MIB

CISCO-IGMP-FILTER-MIB

CISCO-IMAGE-MIB

CISCO-IP-STAT-MIB

CISCO-LAG-MIB

CISCO-MAC-NOTIFICATION-MIB

CISCO-MEMORY-POOL-MIB

CISCO-PAGP-MIB

CISCO-POE-EXTENSIONS-MIB

CISCO-PORT-QOS-MIB

CISCO-PORT-SECURITY-MIB

CISCO-PORT-STORM-CONTROL-MIB

CISCO-PRODUCTS-MIB

CISCO-PROCESS-MIB

CISCO-RTTMON-MIB

CISCO-SMI-MIB

CISCO-STP-EXTENSIONS-MIB

CISCO-SYSLOG-MIB

CISCO-TC-MIB

CICSO-TCP-MIB

CISCO-UDLDP-MIB

CISCO-VLAN-IFTABLE

CISCO-VLAN-MEMBERSHIP-MIB

CISCO-VTP-MIB

ENTITY-MIB

ETHERLIKE-MIB

IEEE8021-PAE-MIB

IEEE8023-LAG-MIB

IF-MIB

INET-ADDRESS-MIB

OLD-CISCO-CHASSIS-MIB

OLD-CISCO-FLASH-MIB

OLD-CISCO-INTERFACES-MIB

OLD-CISCO-IP-MIB

OLD-CISCO-SYS-MIB

OLD-CISCO-TCP-MIB

OLD-CISCO-TS-MIB

RFC1213-MIB

RMON-MIB

RMON2-MIB

SNMP-FRAMEWORK-MIB

SNMP-MPD-MIB

SNMP-NOTIFICATION-MIB

SNMP-TARGET-MIB

SNMPv2-MIB

TCP-MIB

UDP-MIB

For an updated list of supported MIBs, refer to the MIB Locator at cisco.com/go/mibs.

Standards

 

IEEE 802.1D Spanning Tree Protocol

IEEE 802.1p CoS Prioritization

IEEE 802.1Q VLAN

IEEE 802.1s

IEEE 802.1w

IEEE 802.1X

IEEE 802.1ab (LLDP)

Bluetooth Ver 4.0

IEEE 802.3ad

IEEE 802.3af and IEEE 802.3at

IEEE 802.3ah (100BASE-X single/multimode fiber only)

IEEE 802.3x full duplex on 10BASE-T, 100BASE-TX, and 1000BASE-T ports

IEEE 802.3 10BASE-T

IEEE 802.3u 100BASE-TX

IEEE 802.3ab 1000BASE-T

IEEE 802.3z 1000BASE-X

RMON I and II standards

SNMP v1, v2c, and v3

IEEE 802.3az

IEEE 802.3ae 10 Gigabit Ethernet

IEEE 802.1ax

RFC compliance

 

RFC 768 - UDP

RFC 783 - TFTP

RFC 791 - IP

RFC 792 - ICMP

RFC 793 - TCP

RFC 826 - ARP

RFC 854 - Telnet

RFC 951 - Bootstrap Protocol (BOOTP)

RFC 959 - FTP

RFC 1112 - IP Multicast and IGMP

RFC 1157 - SNMP v1

RFC 1166 - IP Addresses

RFC 1256 - Internet Control Message Protocol (ICMP) Router Discovery

RFC 1305 - NTP

RFC 1492 - TACACS+

RFC 1493 - Bridge MIB

RFC 1542 - BOOTP extensions

RFC 1901 - SNMP v2C

RFC 1902-1907 - SNMP v2

RFC 1981 - Maximum Transmission Unit (MTU) Path Discovery IPv6

FRC 2068 - HTTP

RFC 2131 - DHCP

RFC 2138 - RADIUS

RFC 2233 - IF MIB v3

Warranty

Cisco Catalyst 2960-L Switches come with an Enhanced Limited Lifetime Warranty (E-LLW). The E-LLW provides the same terms as the Cisco standard limited lifetime warranty but adds next-business-day delivery of replacement hardware, where available, and 90 days of 8x5 Cisco Technical Assistance Center (TAC) support. Your formal warranty statement, including the warranty applicable to Cisco software, appears in the Cisco information packet that accompanies your Cisco product. We encourage you to review carefully the warranty statement shipped with your specific product before use.

Cisco reserves the right to refund the purchase price as its exclusive warranty remedy. For more information about warranty terms, visit https://www.cisco.com/go/warranty and see Table 3. Warranty terms.

Cisco enhanced limited lifetime hardware warranty

Device covered

Applies to all Cisco Catalyst 2960-L Series Switches and 2960-L Smart Managed Switches.

Warranty duration

As long as the original end user continues to own or use the product.

End-of-life policy

In the event of discontinuance of product manufacture, Cisco warranty support is limited to 5 years from the announcement of discontinuance.

Hardware replacement

Cisco or its service center will use commercially reasonable efforts to ship a Cisco Catalyst 2960-L replacement part for next-business-day delivery, where available. Otherwise, a replacement will be shipped within 10 working days after the receipt of the RMA request. Actual delivery times might vary depending on customer location.

Effective date

Hardware warranty commences from the date of shipment to customer (and in case of resale by a Cisco reseller, not more than 90 days after original shipment by Cisco).

TAC support

Cisco will provide during customer's local business hours, 8 hours per day, 5 days per week basic configuration, diagnosis, and troubleshooting of device-level problems for up to 90 days from the date of shipment of the originally purchased Cisco Catalyst 2960-L product. This support does not include solution or network-level support beyond the specific device under consideration.

Cisco.com access

Warranty allows guest access only to Cisco.com.

Licensing

Cisco Catalyst 2960-L Series Switches support term-based Cisco DNA Essentials licenses (Cisco DNA Essential). Table 4 lists the features supported in Cisco DNA Essentials. Table 5 gives ordering information for Cisco DNA Essentials with the 2960-L Series.

Ordering and managing licenses with smart accounts: Creating smart accounts by using the Cisco Smart Software Manager (SSM) enables you to order devices and licensing packages and also to manage your software licenses from a centralized website. You can set up Cisco SSM to receive daily email alerts and to be notified of expiring add-on licenses that you want to renew. When the license term expires, you can either renew the add-on license to continue using it or deactivate the add-on license and then reload the switch to continue operating with the base license capabilities.

Table 3. Features supported in Cisco DNA Essentials for Cisco Catalyst 2960-L Series Switches

Category

Features

Day-zero network bring-up automation

Cisco Network Plug-and-Play application

Cisco DNA Center

Discovery, inventory, topology, software image management

Network monitoring

Device 360

Software Policy

Customers with enhanced version of Cisco IOS LAN Lite software feature sets are provided with maintenance updates and bug fixes designed to maintain the compliance of the software with published specifications, release notes, and industry standards as long as the original end user continues to own or use the product or up to 1 year from the end-of-sale date for this product, whichever occurs earlier.

This policy supersedes any previous warranty or software statement and is subject to change without notice.

Technical Support and Services

Table 4 describes available technical services.

Table 4. Technical services available for Cisco Catalyst 2960-L Switches

Technical services

Cisco Smart Net Total Care Service

  • Around-the-clock, global access to the Cisco TAC
  • Unrestricted access to the extensive Cisco.com knowledge base and tools
  • Next-business-day, 8x5x4, 24x7x4, or 24x7x2 advance hardware replacement and onsite parts replacement and installation available 1
  • Ongoing operating system software updates within the licensed feature set 2
  • Proactive diagnostics and real-time alerts on Smart Call Home&ndashenabled devices
  • Cisco Smart Foundation Service

  • Next-business-day advance hardware replacement as available
  • Access to SMB TAC during business hours (access levels vary by region)
  • Access to Cisco.com SMB knowledge base
  • Online technical resources through Smart Foundation Portal
  • Operating system software bug fixes and patches
  • Cisco Smart Care Service

  • Network-level coverage for the needs of small and medium-sized businesses
  • Proactive health checks and periodic assessments of Cisco network foundation, voice, and security technologies
  • Technical support for eligible Cisco hardware and software through Smart Net Total Care portal
  • Cisco operating system and application software updates and upgrades 2
  • Next-business-day advance hardware replacement as available, 24x7x4 option available 1
  • Cisco SP Base Service

  • Around-the-clock, global access to the Cisco TAC
  • Registered access to Cisco.com
  • Next-business-day, 8x5x4, 24x7x4, and 24x7x2 advance hardware replacement return to factory option available 1
  • Ongoing operating system software updates 2
  • Cisco Focused Technical Support Services

    Three levels of premium, high-touch services are available:

  • Cisco High-Touch Operations Management Service
  • Cisco High-Touch Technical Support Service
  • Cisco High-Touch Engineering Service

    Valid Cisco Smart Net Total Care or SP Base contracts are required on all network equipment.

  • 1. Advance hardware replacement is available in various service-level combinations. For example, 8x5xNBD indicates that shipment is initiated during the standard 8-hour business day, 5 days a week (the generally accepted business days within the relevant region), with Next-Business-Day (NBD) delivery. Where NBD is not available, same-day shipping is provided. Restrictions apply for details, review the appropriate service descriptions.

    2. Cisco operating system updates include the following: maintenance releases, minor updates, and major updates within the licensed feature set.

    60  tháng


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